Press 'enter' to open the other boot options.It should be set to “UEFI OS: (P1: xxxxxxxxxx)' which is the HDD Use the cursors to move to the “Boot” menu item and then move down to “Boot Option #1”.If you are too late pressing the DEL key reset the gateway and start from beginning. This activates the BIOS configuration screen on your monitor. The time the gateway beeps with a sound press key DEL on your keyboard.Plug in the firmware stick in any of the available USB ports (USB3.0 is much faster and marked in blue).Just use a 1:1 DVI/ DP cable only will work (don’t use adapters DP/DVI-I to VGA or so, they will not be recognized by the gateway and the screen remains black) Connect a monitor to the gateway's DVI-I display or DP port.Plug in a keyboard in any of the gateway's USB ports.The green power LED indicator will be in state 'off'

Make sure the gateway is switched off.

What to do if the installation procedure does not work? Gateway with a DVI display port (NIOT-E-TIJCX-GB-XX)

Remove the USB stick and restart the gateway.

You will see a LED on the device's front flashing periodically during the installation.

Please do not interrupt the installation and wait until the device powers down.

The gateways loader will recognized the USB stick during boot sequence automatically and initiates the installation.

Plug in the USB stick in any of the gateway's USB ports.

Extract the whole zip file to your USB stick's root directory in a 1:1 copy.

Use a tool such as 7Zip to decompress the file

The recovery software image comes as zip compressed archive.

A tool such as 'HP USB STICK FORMAT' is needed to format bigger sizes.

Sticks of sizes >=64GByte can't be formatted FAT32 under Windows.

The stick's volume have to be named 'RECOVERY'.

Please make a full format and no quick format.

The stick should be at least USB 2.0 (USB 3.0 is better) compatible.Use an USB stick with a minimum size of 500Mbyte.So before continuing make sure you made a backup using the gateway's management web UI under Control Panel/System/Backup and Restore. Instead an USB stick is needed to initiate the recovery of the system software.Īttention! Recovering a gateway with the following procedure explained below will clear all existing contents on the device's main storage memory (HDD, eMMC). The Edge Gateways do not have a physical reset button or any other specific hardware detail to reset them to factory default.

Gateway factory restore