The evaluation, repair and notification of estimate repair (and/or payment) is all made at the same time and upon approval it is shipped as soon as possible. The repair is then placed on our repair shelf in the order of receipt and awaits evaluation. Once your instrument is received for repair it is unpacked carefully so we are sure to find all parts, then it is assigned a repair number and all information is entered into our computer system. Because of our commitment to accurately repair every piece of equipment regardless of age, the process sometimes takes longer to make the repair and yet keep it affordable.

We will not contact you when the instrument arrives.ģ) Please check the FAQ page to see if your fault is covered.ĭMI Marine is committed to taking the time to examine your repair needs from every angle necessary in order to properly repair your instrument. We test, evaluate and contact all at the same time period. We run at a 3 week turn around time, please plan accordingly. We can not discuss detailed repair options without a model number.Ģ) Check your schedule. Many instruments look alike, age & shape do not identify the instrument.

We will gladly help when we can but we need your assistance.ġ) Have a model number (and serial number if possible) for the instrument in question. We receive a lot of phone calls during our business hours for parts and trouble shooting. Note: see bottom of page for approximate repair pricing

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